Episode 38: Carsten Ley - How to manage Customer &Employee Experience

This is episode #38 of Leadership Conversations: The untold Secrets of the C-Suite by Nick Jonsson and we are pleased to have with us Carsten Ley , FOUNDER & CONSULTANT ASIA PMO & OKR ASIA, sharing his insights on manage Customer &Employee Experience

In this episode, Carsten Ley shares his insight on the critical strategies for creating a seamless and satisfying journey for both customers and employees. Learn how to build a culture of excellence, drive customer loyalty, and enhance employee engagement through innovative practices and actionable insights.

Contact Carsten Ley to collaborate with him:

LinkedIn: https://www.linkedin.com/in/carstenley/

Visit our website to find more podcast  ⁠⁠⁠⁠⁠https://www.nickjonsson.com/leadership-conversations-the-untold-secrets-of-the-c-suite⁠⁠